as it should be
At Opun, we believe home improvement projects should be simple, straightforward and transparent. We aim to get you in your new space as fast as possible with minimal disruption.
From getting a new kitchen or bathroom to renovating an entire building, home improvement projects are a daunting prospect for many homeowners. Opun was set up by Rod Brown and John Cushing in 2014 with one simple aim – turning a home improvement in a beautifully simple process for our customers.
We’ve created a revolutionary new way to improve your home, and the results are evident in hundreds of successful projects across the UK. With a team of home improvement experts, designers, surveyors, and a network of vetted trusted trade partners, we design, manage and build projects from start to finish.
Quality of workmanship and the materials we use is something we pride ourselves in. Therefore we confidently provide an industry leading warranty on each and every completed project.
Opun’s three core values
1 – Simplicity
We believe that home improvement should never be a hassle, it should enrich life for you and your family. That’s why we handle all the hard work and are always transparent about time, effort and costs.
2 – Empathy
Because we also love our homes, we aim to minimise any disruption the project may cause. We’re always happy to answer questions and go over all the details with you.
3 – Reliability
We say what we do and do what we say. We’ve got the best people to carry out each phase of a project and hold them to the highest standards of professionalism and quality. Everyone we work with is qualified, fully vetted and DBS checked.
Motivated by these core values, we strive for exceptional quality across the following key areas: workmanship, punctuality, politeness and cleanliness.
How the story started
“We founded Opun with a view to revolutionising the home improvement experience, putting customer values first and delivering a world class service.”
Operating since 2015, Opun is the UK’s only assured end-to-end home improvement company. Opun takes care of every aspect of your home design and renovation: We plan it, we design it, we build it and we guarantee it. With Opun your home improvement is simple, excited and tailored exactly to your requirements. Operating across London and the Home counties it’s our vision to grow nationally.
Proudly part of
In June 2018, the John Lewis Partnership announced that it had acquired Opun which will operate as a wholly owned subsidiary of the John Lewis Partnership.
Sean Allam, director of commercial operations at John Lewis, said: “John Lewis is known for delivering exceptional customer service. Opun’s commitment to end-to-end customer service chimes with our values and we think it’s a great fit for customers.”
Opun is a family. We work together, we celebrate together.
Any project is discussed and prepared well in advance.
Teamwork is how we make the dream work.
We love going out to trade shows and meeting customers.
Two minds achieve more than one.